- 4.9★ from 500+ LINX group reviews
- 24/7, no call-out surprises
- Fully insured
- Part of the LINX group
Accredited and trusted across the LINX group
What we do
Plumbing, heating and drainage, sorted
LeaksLeaking pipes, joints, ceilings and appliances traced and fixed.
UnblockingBlocked toilets, sinks, baths and showers cleared.
Plumbing repairsTaps, valves, stopcocks, pressure problems and more.
Bathroom repairsShowers, baths, basins, seals and hidden leaks.
BoilersGas Safe repairs, servicing and replacements for all major makes.
Heating & radiatorsNo heating, cold radiators, valves, pumps and controls.
DrainageBlocked drains, jetting and CCTV drain surveys.
Landlords & businessCP12 certificates, agents, block managers and commercial.
Reviews
What our customers say
Professional from start to finish. Transformed our Victorian terrace.
James & Sarah P., ChelseaLINX group customer Outstanding workmanship. Kept us informed every step of the way.
Michael T., WimbledonLINX group customer Fixed pricing, no surprises, completed on time. Couldn't be happier.
Rebecca L., EarlsfieldLINX group customer
Who we help
From one flat to a whole portfolio
01HomeownersEmergency repairs, boilers, bathrooms and drains, with the price shown before you book.Book a visit
02LandlordsGas safety certificates (CP12), boiler servicing and repairs your tenants can rely on.Landlord services
03Letting agents & property managersA plumbing and heating partner for your portfolio, at rates you already know.Agent accounts
04Businesses & commercialShops, offices, restaurants and blocks, including out-of-hours call-outs.Commercial plumbing
Part of the LINX group
Looking after London homes and businesses since 2017.
Why LINX
The LINX standard, on every job
Prices up front
Every call-out rate is on our website before you book. No emergency surcharge, and parts agreed before they're fitted.
There when it matters
Burst pipes and broken boilers don't keep office hours, so neither do we. Book online or call any time.
Plain English
We explain what's wrong, what it'll take to fix and what it'll cost, without jargon or pressure.
Done properly
Gas work by Gas Safe registered engineers, fully insured, with the standards you'd expect from the LINX group.
- Average rating across the LINX group
- 4.9★
- Reviews on Google, Houzz, Reviews.io & TrustATrader
- 500+
- Engineers on call, every day of the year
- 24/7
- The year the LINX group was founded
- 2017
Emergency prices
Honest prices, shown before you book
Emergency Plumber
- Daytime
- £118.80(£99 + VAT)
- Evening & weekend
- £178.80(£149 + VAT)
- Night & bank holiday
- £238.80(£199 + VAT)
Emergency Heating Engineer
- Daytime
- £118.80(£99 + VAT)
- Evening & weekend
- £178.80(£149 + VAT)
- Night & bank holiday
- £238.80(£199 + VAT)
Emergency Boiler Repair
- Daytime
- £118.80(£99 + VAT)
- Evening & weekend
- £178.80(£149 + VAT)
- Night & bank holiday
- £238.80(£199 + VAT)
Emergency Drainage
- Daytime
- £144(£120 + VAT)
- Evening & weekend
- £216(£180 + VAT)
- Night & bank holiday
- £238.80(£199 + VAT)
Each extra 30 minutes
daytime £54 · evening £72 · night £90
| Emergency service | DaytimeMon–Fri 8am–6pm | Evening & weekendMon–Fri 6pm–10pm, Sat–Sun 8am–10pm | Night & bank holidayEvery day 10pm–8am, all bank holidays |
|---|---|---|---|
| Emergency Plumber | £118.80(£99 + VAT) | £178.80(£149 + VAT) | £238.80(£199 + VAT) |
| Emergency Heating Engineer | £118.80(£99 + VAT) | £178.80(£149 + VAT) | £238.80(£199 + VAT) |
| Emergency Boiler Repair | £118.80(£99 + VAT) | £178.80(£149 + VAT) | £238.80(£199 + VAT) |
| Emergency Drainage | £144(£120 + VAT) | £216(£180 + VAT) | £238.80(£199 + VAT) |
| Each extra 30 mins | £54 (£45) | £72 (£60) | £90 (£75) |
Rates cover attendance and the first hour on site. Parts are extra, and the engineer quotes before fitting anything. Emergency jetting: £180 for the first hour.
- Included in the call-out charge: Travel within the area we cover, attendance, diagnosis and the first 60 minutes of work.
- After the first hour: Time is charged in 30-minute blocks at the extra-time rate for the same band.
- Which band applies: The band is set by the time the engineer arrives, and the whole visit is charged at that band.
- No emergency surcharge: An emergency costs the same as any other call-out in the same band. You pay for the time of day, not the word "emergency".
- Parts: Charged on top. Common parts are carried on every van, and the engineer confirms the price before fitting anything.
- Extra work: Nothing beyond the first hour goes ahead without your agreement.
Brands
Trusted brands we service & install
- Worcester Bosch
- Vaillant
- Ideal Heating
- Baxi
- Viessmann
- Glow-worm
- Grohe
- Hansgrohe
- Geberit
- Bristan
- Mira Showers
- Aqualisa
- Ideal Standard
- Villeroy & Boch
- Roca
- Polypipe
- JG Speedfit
- Hep2O
- Uponor
- Stelrad
- Danfoss
- Honeywell Home
- Grundfos
- Saniflo
Boilers & heating
Worcester Bosch · Vaillant · Ideal Heating · Baxi · Viessmann · Glow-worm · Alpha Heating · Potterton
Plumbing & pipework
Polypipe · Wavin · Hep2O · JG Speedfit · Uponor · Geberit · Pegler
Bathrooms & sanitaryware
Grohe · Hansgrohe · Bristan · Mira Showers · Aqualisa · Roca · Ideal Standard · Villeroy & Boch
Radiators & underfloor heating
Stelrad · Myson · Danfoss · Honeywell Home · Heatmiser · Warmup · JG Underfloor
Drainage & pumps
Grundfos · Wilo · Saniflo · Stuart Turner · FloPlast · McAlpine
Brand names are trademarks of their owners. Listed to show the products we work on, not an official partnership.
How it works
Three steps to a fixed problem
- 1
Book in 60 seconds
Tell us what's wrong, your postcode and when you need us. You'll see the call-out price before you confirm.
- 2
Engineer arrives
We confirm your arrival window and keep you updated. The engineer diagnoses the problem and agrees any parts before fitting them.
- 3
Pay when it's done
No payment is taken online. You pay when the job is finished and get an itemised invoice.
Is there an emergency surcharge?
No. An emergency costs the same as any other call-out in the same time band. You pay for the time of day, not the word "emergency".
What's included in the call-out charge?
Travel within the area we cover, attendance, diagnosis and the first 60 minutes of work. After the first hour, time is charged in 30-minute blocks at the extra-time rate for the same band.
Do I pay online?
Not at the moment. No payment is taken when you book. You pay when the job is finished, and the engineer will explain how.
Where do you cover?
At launch we cover South East London (SE1–SE28) and East London (E1–E18, E1W and E20). Enter your postcode when you book and we'll confirm straight away.
How are parts charged?
Parts are charged on top of labour. Common parts are carried on every van, and the engineer confirms the price before fitting anything.
I can smell gas. Can you come out?
Call the National Gas Emergency Service on 0800 111 999 first. They'll make the supply safe. Once they have, we can repair the appliance or pipework.
4.9 from 500+ LINX group reviews
Need a plumber or heating engineer?
Book online in about a minute, or call us any time, day or night.
