24/7 Emergency
Boiler broken down? Gas Safe engineers, day and night.
Boiler breakdowns rarely happen at a good time. Our Gas Safe registered engineers repair all major makes, and you'll see the call-out rate for the time of day before you book.
- Engineers available now in South East & East London. Typical arrival 60–90 mins.
- From £118.80 call-out incl. first hour, inc. VAT
- No emergency surcharge
Book an emergency boiler engineer
What we cover
Our emergency boiler repair service
- Boiler breakdown
- No heating and no hot water
- Boiler leaking
- Pressure loss
- Error codes and lockouts
- Pilot or ignition failure
Emergency rates
The price, before you book
Rate A
Daytime
Mon–Fri 8am–6pm
Call-out incl. first hour
£118.80(£99 + VAT)Each extra 30 mins
£54(£45 + VAT)Evening & weekend
Mon–Fri 6pm–10pm, Sat–Sun 8am–10pm
Call-out incl. first hour
£178.80(£149 + VAT)Each extra 30 mins
£72(£60 + VAT)Night & bank holiday
Every day 10pm–8am, all bank holidays
Call-out incl. first hour
£238.80(£199 + VAT)Each extra 30 mins
£90(£75 + VAT)While you wait
What to do right now
- 1
If you smell gas, stop
Don't use switches or naked flames. Open windows, turn off the gas at the meter if you can, leave the property and call the National Gas Emergency Service on 0800 111 999.
- 2
Note the error code
Write down any code or flashing light on the boiler display and the make and model. It helps the engineer bring the right parts.
- 3
Check the pressure and gas supply
Look at the pressure gauge, and check whether your gas hob works. If it doesn't, the problem may be the supply rather than the boiler.
- 4
Frozen condensate pipe?
In freezing weather, a gurgling boiler that locks out often has a frozen condensate pipe outside. Pouring warm, not boiling, water along it can clear it.
Reviews
What our customers say
Professional from start to finish. Transformed our Victorian terrace.
James & Sarah P., ChelseaLINX group customer Outstanding workmanship. Kept us informed every step of the way.
Michael T., WimbledonLINX group customer Fixed pricing, no surprises, completed on time. Couldn't be happier.
Rebecca L., EarlsfieldLINX group customer
FAQs
Emergency questions
Which boilers do you repair?
Combi, system, regular and back boilers from all major makes, including Worcester Bosch, Vaillant, Baxi, Ideal, Glow-worm and Viessmann.
What if my boiler can't be repaired?
The engineer will explain why and make it safe. We can then give you a free written quote for a replacement.
Do you charge extra because it's an emergency?
No. There is no emergency surcharge. You pay the call-out rate for the time of day the engineer arrives (daytime, evening and weekend, or night and bank holiday), the same as any other visit in that band.
What does the call-out charge include?
Travel within the area we cover, attendance, diagnosis and the first 60 minutes of work. After that, time is charged in 30-minute blocks at the extra-time rate for the same band. Parts are extra, and the engineer confirms the price before fitting anything.
Will anything go ahead without my agreement?
No. Nothing beyond the first hour goes ahead unless you agree to it. If parts need ordering, the return visit to fit them has no second call-out charge. You only pay for the time on site.
Related repairs
Emergency Boiler Repair by area
South East London
4.9 from 500+ LINX group reviews
Need an emergency boiler repair?
Call us any time or book online in about a minute. You'll see the rate before you confirm.
