24/7 Emergency
No heating? Get a heating engineer out today.
A cold home is more than uncomfortable, especially for babies, older people or anyone unwell. Book a heating engineer online or call us any time. Rates are shown up front, and you'll know the band before you confirm.
- Engineers available now in South East & East London. Typical arrival 60–90 mins.
- From £118.80 call-out incl. first hour, inc. VAT
- No emergency surcharge
Book an emergency heating engineer
What we cover
Our emergency heating engineer service
- No heating
- Leaking radiators or heating pipes
- Heating system failure
- Pump and controls failure
- Vulnerable occupants without heat
Emergency rates
The price, before you book
Rate A
Daytime
Mon–Fri 8am–6pm
Call-out incl. first hour
£118.80(£99 + VAT)Each extra 30 mins
£54(£45 + VAT)Evening & weekend
Mon–Fri 6pm–10pm, Sat–Sun 8am–10pm
Call-out incl. first hour
£178.80(£149 + VAT)Each extra 30 mins
£72(£60 + VAT)Night & bank holiday
Every day 10pm–8am, all bank holidays
Call-out incl. first hour
£238.80(£199 + VAT)Each extra 30 mins
£90(£75 + VAT)While you wait
What to do right now
- 1
Check the controls
Make sure the thermostat is turned up, the programmer is set to on, and any wireless thermostat has working batteries.
- 2
Check the boiler pressure
Most combi boilers should read between 1 and 1.5 bar when the heating is off. If it's below 1, tell us when you book.
- 3
Check the power
Make sure the boiler's fused spur switch is on and nothing has tripped at the consumer unit.
- 4
Keep people warm safely
Use a safe portable electric heater in one room if you have one, and keep doors closed to hold the heat in.
Reviews
What our customers say
Professional from start to finish. Transformed our Victorian terrace.
James & Sarah P., ChelseaLINX group customer Outstanding workmanship. Kept us informed every step of the way.
Michael T., WimbledonLINX group customer Fixed pricing, no surprises, completed on time. Couldn't be happier.
Rebecca L., EarlsfieldLINX group customer
FAQs
Emergency questions
Someone vulnerable is in the property. Can you prioritise us?
Tell us when you book or call. We'll take it into account when assigning an engineer.
Do you charge extra because it's an emergency?
No. There is no emergency surcharge. You pay the call-out rate for the time of day the engineer arrives (daytime, evening and weekend, or night and bank holiday), the same as any other visit in that band.
What does the call-out charge include?
Travel within the area we cover, attendance, diagnosis and the first 60 minutes of work. After that, time is charged in 30-minute blocks at the extra-time rate for the same band. Parts are extra, and the engineer confirms the price before fitting anything.
Will anything go ahead without my agreement?
No. Nothing beyond the first hour goes ahead unless you agree to it. If parts need ordering, the return visit to fit them has no second call-out charge. You only pay for the time on site.
Related repairs
Emergency Heating Engineer by area
South East London
4.9 from 500+ LINX group reviews
Need an emergency heating engineer?
Call us any time or book online in about a minute. You'll see the rate before you confirm.
