24/7 Emergency
Burst pipe or major leak? Get a plumber on the way now.
When water is going where it shouldn't, every minute counts. Book online in under a minute or call us 24/7. You'll see the price before you book, and an engineer will come out to stop the leak, make it safe and repair it.
- Engineers available now in South East & East London. Typical arrival 60–90 mins.
- From £118.80 call-out incl. first hour, inc. VAT
- No emergency surcharge
Book an emergency plumbing engineer
What we cover
Our emergency plumber service
- Burst pipes and major leaks
- Water coming through ceilings
- No water supply
- Overflowing tanks and cisterns
- Frozen pipes
- Stopcock failures
- Blocked or overflowing toilets
Emergency rates
The price, before you book
Rate A
Daytime
Mon–Fri 8am–6pm
Call-out incl. first hour
£118.80(£99 + VAT)Each extra 30 mins
£54(£45 + VAT)Evening & weekend
Mon–Fri 6pm–10pm, Sat–Sun 8am–10pm
Call-out incl. first hour
£178.80(£149 + VAT)Each extra 30 mins
£72(£60 + VAT)Night & bank holiday
Every day 10pm–8am, all bank holidays
Call-out incl. first hour
£238.80(£199 + VAT)Each extra 30 mins
£90(£75 + VAT)While you wait
What to do right now
- 1
Turn off the water at the stopcock
It's usually under the kitchen sink, near where the supply pipe comes into the property. Turn it clockwise. In flats it may be in a cupboard, under the bath or in the hallway.
- 2
Keep water away from electrics
If water is near sockets, switches or light fittings, switch off the power at the consumer unit, but only if you can reach it without standing in water.
- 3
Drain the system
Once the stopcock is off, run the cold taps to empty the pipes and flush the toilets. This takes pressure off the leak.
- 4
Contain the water
Put buckets and towels under drips and move valuables. If a ceiling is bulging with water, keep people out from underneath it.
Reviews
What our customers say
Professional from start to finish. Transformed our Victorian terrace.
James & Sarah P., ChelseaLINX group customer Outstanding workmanship. Kept us informed every step of the way.
Michael T., WimbledonLINX group customer Fixed pricing, no surprises, completed on time. Couldn't be happier.
Rebecca L., EarlsfieldLINX group customer
FAQs
Emergency questions
I can't find my stopcock. What should I do?
Call us and we'll talk you through where to look while the engineer is on the way. In flats, the stopcock is sometimes in a communal riser, so building management may be able to help.
Do you charge extra because it's an emergency?
No. There is no emergency surcharge. You pay the call-out rate for the time of day the engineer arrives (daytime, evening and weekend, or night and bank holiday), the same as any other visit in that band.
What does the call-out charge include?
Travel within the area we cover, attendance, diagnosis and the first 60 minutes of work. After that, time is charged in 30-minute blocks at the extra-time rate for the same band. Parts are extra, and the engineer confirms the price before fitting anything.
Will anything go ahead without my agreement?
No. Nothing beyond the first hour goes ahead unless you agree to it. If parts need ordering, the return visit to fit them has no second call-out charge. You only pay for the time on site.
Related repairs
Emergency Plumber by area
South East London
4.9 from 500+ LINX group reviews
Need an emergency plumber?
Call us any time or book online in about a minute. You'll see the rate before you confirm.
