Engineers available now in South East & East London. Typical arrival 60–90 mins.
Hot water & cylinders
Book this service
Price
Daytime
Mon–Fri 8am–6pm
Call-out incl. first hour
£118.80(£99 + VAT)Each extra 30 mins
£54(£45 + VAT)Evening & weekend
Mon–Fri 6pm–10pm, Sat–Sun 8am–10pm
Call-out incl. first hour
£178.80(£149 + VAT)Each extra 30 mins
£72(£60 + VAT)Night & bank holiday
Every day 10pm–8am, all bank holidays
Call-out incl. first hour
£238.80(£199 + VAT)Each extra 30 mins
£90(£75 + VAT)How charges work
FAQs
On a combi, this can be a scaled-up heat exchanger, a faulty flow sensor or a problem with the gas valve. On a cylinder, it usually means the water isn't being fully heated or the stored hot water is running out.
Yes, if your cylinder has one. It's a handy backup, though it can be costly to run, so switch it off once the boiler is working again.
It can. London's hard water leaves limescale in combi heat exchangers and on immersion elements, which reduces how hot the water gets and shortens the life of those parts.
No. An emergency costs the same as any other call-out in the same time band. You pay for the time of day, not the word "emergency".
Travel within the area we cover, attendance, diagnosis and the first 60 minutes of work. After the first hour, time is charged in 30-minute blocks at the extra-time rate for the same band.
Reviews
Professional from start to finish. Transformed our Victorian terrace.
Outstanding workmanship. Kept us informed every step of the way.
Fixed pricing, no surprises, completed on time. Couldn't be happier.
4.9 from 500+ LINX group reviews
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