Engineers available now across London. Typical arrival 60–90 mins.
24/7 Emergency
Boiler breakdowns rarely happen at a good time. Our Gas Safe registered engineers repair all major makes, and you'll see the call-out rate for the time of day before you book.
Book an emergency boiler engineer
What we cover
Emergency rates
Daytime
Mon–Fri 8am–6pm
Call-out incl. first hour
£118.80(£99 + VAT)Each extra 30 mins
£54(£45 + VAT)Evening & weekend
Mon–Fri 6pm–10pm, Sat–Sun 8am–10pm
Call-out incl. first hour
£178.80(£149 + VAT)Each extra 30 mins
£72(£60 + VAT)Night & bank holiday
Every day 10pm–8am, all bank holidays
Call-out incl. first hour
£238.80(£199 + VAT)Each extra 30 mins
£90(£75 + VAT)Redbridge
Most of Ilford was built in a rush between the 1890s and the First World War, much of it on estates laid out by Archibald Cameron Corbett, the developer behind the Corbett Estate in Catford. Those terraces now sit alongside 1930s semis around Gants Hill and Newbury Park and a cluster of apartment towers in the town centre near the Elizabeth line station. Many of the terraced houses have been converted into flats or extended at the back, so old clay drains shared along the row and boilers working harder than intended are both common.
While you wait
Don't use switches or naked flames. Open windows, turn off the gas at the meter if you can, leave the property and call the National Gas Emergency Service on 0800 111 999.
Write down any code or flashing light on the boiler display and the make and model. It helps the engineer bring the right parts.
Look at the pressure gauge, and check whether your gas hob works. If it doesn't, the problem may be the supply rather than the boiler.
In freezing weather, a gurgling boiler that locks out often has a frozen condensate pipe outside. Pouring warm, not boiling, water along it can clear it.
Reviews
Professional from start to finish. Transformed our Victorian terrace.
Outstanding workmanship. Kept us informed every step of the way.
Fixed pricing, no surprises, completed on time. Couldn't be happier.
FAQs
Combi, system, regular and back boilers from all major makes, including Worcester Bosch, Vaillant, Baxi, Ideal, Glow-worm and Viessmann.
The engineer will explain why and make it safe. We can then give you a free written quote for a replacement.
No. There is no emergency surcharge. You pay the call-out rate for the time of day the engineer arrives (daytime, evening and weekend, or night and bank holiday), the same as any other visit in that band.
Travel within the area we cover, attendance, diagnosis and the first 60 minutes of work. After that, time is charged in 30-minute blocks at the extra-time rate for the same band. Parts are extra, and the engineer confirms the price before fitting anything.
No. Nothing beyond the first hour goes ahead unless you agree to it. If parts need ordering, the return visit to fit them has no second call-out charge. You only pay for the time on site.
4.9 from 500+ LINX group reviews
Call us any time or book online in about a minute. You'll see the rate before you confirm.